FAQ and our process
How a pond project works with us, from the first call to start-up.
Getting started
How do I start a pond or water-feature project?
Call 938-222-4927 or use the contact form. Tell us your town, what you have in mind (pond, koi pond, pondless waterfall or fountain) and send a few photos of the spot. We set up a time to see the site.
Do you also repair and clean existing ponds?
Yes: cleaning, leak repair, pump and filter repair, waterfall repair and regular maintenance. See services.
Which areas do you serve?
Huntsville, Madison, Hampton Cove, Owens Cross Roads, Athens and Decatur. Each is covered on our service areas page.
Our process
- Site visit. We look at the view from the house, sun and shade, trees, slope, drainage, power and access for equipment.
- Design and price. You get a written scope covering size, liner, rock, filtration, pump, lighting and restoration, with the price.
- Locates and build. We request Alabama 811 locates before digging, then excavate, install the liner and equipment, place rock and plants and fill.
- Start-up. We balance flow, check for leaks, and explain dechlorination and when fish can go in.
- Care plan. We go over seasonal care and offer cleaning and maintenance visits.
Costs and timing
What does a pond cost?
Published national figures put professionally installed koi ponds around $3,500–$17,000 and a one-time deep cleaning around $300–$1,200. These are typical ranges, not quotes; we price your project after the site visit.
Will you do extra work without asking?
No. If something changes once the ground is open, we explain it and agree on the price first.
When is the best time to build?
Spring and fall are easiest on plants and fish. Summer builds are fine but plants need more water while they establish.
Advice for any pond owner
- Call 811 before any digging, even for a small pond.
- Get the scope and price in writing, including what happens to excavated soil.
- Keep pump and filter model numbers and manuals together.
- Fish in distress (gasping at the surface) usually need oxygen first: add aeration right away and then find the cause.
Where does our information come from?
Equipment manufacturers' instructions, Alabama Cooperative Extension and other extension publications, published cost data and what we see in local ponds.